Privacy Policy

We may collect information including:

• Name, phone number and email address.
• Service and property address.
• Requested tree or landscaping service.
• Messages submitted through our website or chat widget.
• Appointment, estimate and customer-support information.
• Technical information such as browser type, IP address and website usage data.

We may use your information to:

• Respond to questions and service requests.
• Prepare estimates and coordinate appointments.
• Provide service-related customer support.
• Send project, scheduling or appointment updates.
• Operate, maintain and improve our website and services.
• Prevent fraud, misuse and security incidents.
• Comply with applicable legal requirements.

Customers may optionally provide SMS consent through the LeadConnector chat widget available on our website. SMS consent is not required to purchase or request our services.

When consent is provided, we may send non-promotional, informational messages relating to inquiries, estimates, appointments, service coordination, project updates and customer support. Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe from SMS messages. Reply HELP for assistance.

Information submitted through a general estimate or contact form does not automatically enroll a person in our SMS program. Separate SMS consent must be provided through the designated chat widget.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in records, phone numbers and consent information will not be sold, rented or provided to third parties for advertising.

We may provide limited information to service providers and subcontractors that assist with customer support, website hosting, communications or message delivery. They may use the information only to perform services for us and not for their own marketing.

We may use trusted service providers, including website hosting, customer-management and communications providers, to operate our business. These providers receive only the information reasonably necessary to perform their services.

Our website may use cookies or similar technologies to remember preferences, measure website performance and understand how visitors use the website. You may control cookies through your browser settings.

We use reasonable administrative and technical safeguards to protect personal information. However, no online system or data transmission method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes and meet legal obligations.

You may contact us to request access to or correction of your information. You may stop SMS messages at any time by replying STOP. You may also contact us directly regarding your communication preferences.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.